If you breakdown or have an accident, we will arrange for an approved
mechanic to attend to your car without delay. If your car cannot be
repaired at the roadside, the contractor will take your car to the nearest
and most suitable repairer. Depending upon your level of cover, if it is
apparent the vehicle cannot be repaired by the end of the working day
we will arrange and pay for transportation to your home, original
destination or repairer of your choice. We will pay for the cost of the
call-out, including towing charges, plus the cost of the first hour’s labour
at the roadside.

Cover is only available for vehicles up to 15 years old. The following
vehicles are eligible:
• Cars
• Motorcycles
• Motorised caravans
• Light vans
• Estate cars
• Caravans and trailers of proprietary make covered free of charge
• 4x4 sport utility vehicles
• All vehicles must not exceed a gross vehicle weight of 3,500kg, a
length of 7m, a height of 3m and a width of 2.25m (including any
load carried)

We will arrange for an approved recovery specialist to attend your car without delay.

There are some situations that are not covered. These include:
• Vehicles temporarily immobilised by floods or snow where our
repairer cannot reach you or vehicles embedded in mud or sand
• Incidents resulting from motor racing, rallies, speed or
duration trials
• Incidents resulting from a previous inadequate repair or
poor maintenance
• Vehicles being used for hire or reward